Can I change the recurring period of cockpit surveys?
Can I change the recurring period of cockpit surveys?
When you want to publish a cockpit survey, you can adjust the recurrence period in the window that appears after clicking the Start Now button. Select either the week, day, or month option, enter a number next to it to set the recurring period, and then publish the survey accordingly.
To adjust the recurrence period again later, you need to stop the survey, make the changes, and then restart it.
Can I change the duration a cockpit survey remains active?
Can I change the duration a cockpit survey remains active?
When you want to publish a cockpit survey, you can set its active duration in the window that appears after clicking the Start Now button. Select either the week or day option, enter a number next to it to define the duration, and then publish the survey.
Once the cockpit survey is active, this duration cannot be changed.
Can I add new measurement fields to the cockpit module?
Can I add new measurement fields to the cockpit module?
No, new measurement fields cannot be added.
When are cockpit results reflected in the indexes on the dashboard (home page)?
When are cockpit results reflected in the indexes on the dashboard (home page)?
They are reflected on the dashboard the morning after the cockpit survey ends.
Can I send a reminder for a cockpit survey?
Can I send a reminder for a cockpit survey?
For cockpit surveys, reminder emails are sent automatically by the system. Other than this, there is no option in the admin panel to send a manual reminder.
What does the last measured date in the cockpits mean?
What does the last measured date in the cockpits mean?
The last measured date is the date when the most recent employee submitted their survey response.
What is the calculation method of the NPS survey in the cockpit?
What is the calculation method of the NPS survey in the cockpit?
NPS (Net Promoter Score) responses are divided into three categories:
1–6: Detractors – Indicate low employee engagement.
7–8: Passives – Employees who are neither sufficiently engaged to recommend nor dissatisfied enough to criticize.
9–10: Promoters – Employees with high company engagement.
Calculation method:
The NPS score is calculated by subtracting the percentage of Detractors from the percentage of Promoters:
Interpretation:
A negative NPS score indicates there are more Detractors than Promoters, signaling a need for action.
The closer the score is to -100, the lower the employee engagement.
The score should not be interpreted as simply "good" or "bad"; it is best evaluated by comparing it with your previous results, industry benchmarks, or regional data.